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communication

Green communication leads to IDEAL SCENARIOS.

See if you can”  This commonly used phrase can carry a hidden message. It’s a first cousin to that usually-Red word, “try.”  There’s a subtle yet significant underlying message. It’s easy to see that one can go through the motions about a request like “See if you can…” and quickly decide that “No, I can’t, but it’s okay. I did what you asked. Now I see that I can’t do it.” Greener language might be “Consider doing …” or “Explore …” or “Check out…” That invites action, and carries a more positive expectation of success.

GO! Create more Green Light signals.  Marilyn Schoeman

Change the way you see things; step out of your comfort zone.

Today the President gave the State of the Union message. A most unusual thing happened. Earlier, a suggestion was made to shift seating arrangements – to cross that great divide – the center aisle. A very Green Light idea. Members of the Senate and Congress normally sit in their designated spots and represent the party line. Their response to a key point would often be a collective one – a moan/groan/scowl or howl if it didn’t match their party line – a nod, grin, clap or cheer if it did. Group-think. (An oxymoron – with emphasis on the last 2 syllables.) Groups don’t think. Individuals do.

It’s really a reflex, a no-think. Granted the group-think is not universal, yet has been widely true. However, this time, they actually mixed! The folks elected to represent us – not the lobbies, their buddies or other interests, but us, the U.S. of A. – mingled. They sat together! Not the red party and the blue party but the purple – the blending that is America.

This encouraged individual responses, not the contagious, often outrageous practice of playing follow-the-leader – whatever the leader/party line says goes. This new style not only generated more thought-full responses, it also led to a more open, collaborative environment – and more civilized behavior. It brought a refreshingly humane environment. People could sit with folks of the other party – and WOW! They could actually find more ways to join forces, discover more common ground – to actually serve the Union. It also gave new freedom to people to be out of that great restraint/inhibitor: party politics. They could even have FUN doing the right thing instead of doing the party thing.

We are a nation. Many speak of one party, and then refer to the other as the opposition party. That Red Light label itself immediately sets up a divide.  It disserves our nation – and our union. We need nation politics – a return to our founding purpose – unity in making good things happen for everyone. How might each of us take a step in that direction – today?

NOTE. Those in mediator, arbitrator, teacher, partner roles – anyone in any situation intended to reach a win/win result – are well-advised to pay attention to how the people involved are sitting. If you are across from each other, it’s a Reddish arrangement. It feels like a battlefront with winners and losers – actually, it’s more like losers and bigger losers. A Greener arrangement is to sit at a round table – or even at an angle – on adjoining sides, rather than opposite sides. This diminishes the sense of battle and increases the sense of working toward a common goal – a win/win focus. To achieve a Green goal, take the actions that set up the Greenest conditions, the greatest likelihood for mutual success.

GO! Create more Green Light signals.  Marilyn Schoeman

What we say matters. What we say has energy. What we say can manifest.

I wanted to learn more about a company that sends special deals on a regular basis so I signed up for the service. After a few days, I knew enough and chose to unsubscribe. When I did that, a message came up saying they were sorry to see me go and it was Ferdinand’s fault that it didn’t work out. Then a button appeared you could click. It said, “Punish Ferdinand.”

I was just going to close the message but then wondered what the punishment thing was about. So, I clicked the button, and up popped a real person in an office being confronted by a colleague. He was being scolded – then scalded – with a cup of coffee thrown in his face. (At least that’s the image.) Number one, this does not seem to serve the company – at least not in the long run. Long after some may have gotten a laugh, the subtle – or not so subtle remnant of the experience likely leaves a bad taste in the heart, and a negative image of the company in the mind.

The company name is not given here. (Ferdinand is not the real name). That would be Red Light. Green Light is about sharing information that’s helpful and uplifting, learning together in constructive ways. Because this company reaches many people, I sent the message below, preceded by a Green statement.)

Drop the “Punish” piece. It doesn’t serve you – and it certainly doesn’t serve the rest of us. Punish? Someone does his job and gets punished for what he had no control over? Not a good message. It adds to the negative deluge we’re surrounded by. Coming from an organization that, at least in theory, is bringing a win to the buyer and to the seller, this is counterintuitive.

Find a better way to be humorous – one that promotes something good – like Ferdinand at least waving goodbye to the lost customer – perhaps sadly – and the other person consoling him. Now that would be helpful. You are in a position to make a powerful positive difference – while making your profits. Consider making a move in that direction. (Weeks later, no response.)

GO! Create more Green Light signals.  Marilyn Schoeman